Elements and Performance Criteria
- Receive and relay information
- Demonstrate verbal information is received, understood and acknowledged in accordance with company requirements
- Demonstrate written or pictorial information is received, understood and acknowledged in accordance with company requirements
- Demonstrate numerical and measurement calculations are received, understood and acknowledged in accordance with company requirements
- Discuss and relay information in a clear and concise manner using appropriate communication techniques
- Demonstrate simple routine workplace documentation is completed accurately to meet work order and company requirements
- Work with others
- Discuss with colleagues workplace information to achieve individual and team goals and to meet company requirements
- Discuss with appropriate person(s), possible problems that may arise in accordance with company requirements
- Contribute to positive workplace relations in accordance with company requirements
- Communicate in a courteous manner that considers social and cultural differences